Terms of use website & social media

  1. PREFACE
  • 1.1. This Website is owned and operated by VAN'N BIKE BVBA, with registered office at Kortestraat 12, 2980 Zoersel (Belgium), registered under number BE 0661.987.683, (hereinafter “VAN'N BIKE”).
  • 1.2. These terms of use apply to www.vannbike.com and all associated social media, including the Facebook page https://www.facebook.com/Vannbike (hereinafter referred to as “Website”).

  • 1.3. BY USING THE WEBSITE, THE USER UNDERTAKES TO COMPLY WITH AND ACCEPT THESE TERMS OF USE.

  • 1.4. Access to and use of the Website is free – without prejudice to the possibility of VAN'N BIKE to offer the use of certain services and the publication of certain content against payment – ​​and the USER of the Website undertakes to comply with and accept these terms of use (hereinafter referred to as “Terms”).
  • 1.5. Certain contents and services of the Website may be regulated by special conditions or, in the case of purchases, sales and competitions, by their own legal basis, which in the event of conflict will prevail over these Conditions. In this regard, you will find the General
  • 1.6. Terms and Conditions of Sale for each sale under https://www.vannbike.com/general-terms-and-conditions/.
    If you do not wish to be bound by these Terms, please do not use the VAN'N BIKE Website.

2. USE OF THE WEBSITE

  • 2.1. By using the Website, the USER undertakes (i) not to use the Website and its content in an unlawful or illegal manner; (ii) not to use the Website in such a way that the Website or its content is damaged, distorted, interrupted, stopped or made less efficient; (iii) not to use the Website for the transmission or posting of computer viruses, for the transmission or (iv) posting of illegal or unlawful material or material that is in any way inappropriate (including but not limited to material of a defamatory, obscene or threatening nature); (v) not to use the Website in such a way that the rights of a natural person, legal entity or association are infringed, such as, but not limited to, the rights of privacy and intellectual property; (vi) not to use the Website for the posting and transmission of material for promotional or advertising purposes without the prior consent of VAN'N BIKE.
  • 2.2. VAN'N BIKE applies reasonable security measures to detect the existence of a virus. Nevertheless, the USER must be aware that the security measures are not infallible and VAN'N BIKE can therefore not guarantee that there are no viruses, malicious software, worms or any other form of contamination (phishing, pharming, Trojan horses, etc.) on the Website.

  • 2.3. VAN'N BIKE WILL THEREFORE NOT BE LIABLE FOR DAMAGES RESULTING FROM (I) INTERFERENCES, OMISSIONS, INTERRUPTIONS, VIRUSES, TELEPHONE ERRORS OR INTERRUPTIONS IN THE OPERATION OF THE ELECTRONIC SYSTEM; (II) DELAYS OR LOCKOUTS IN THE OPERATION OF THE ELECTRONIC SYSTEM DUE TO DEFECTS OR OVERLOAD OF TELEPHONE LINES OR THE INTERNET; OR (III) DAMAGES CAUSED BY THIRD PARTIES.

  • 2.4. VAN'N BIKE reserves the right to interrupt access to the Website at any time and without notice for maintenance purposes or to repair, update or improve it. VAN'N BIKE reserves the right to change the content of the Website at any time.

3. INTELLECTUAL PROPERTY RIGHTS

  • 3.1. ALL CONTENT OF THE WEBSITE (INCLUDING, BUT NOT LIMITED TO, THE SOURCE CODE, GRAPHICS USER INTERFACE, ILLUSTRATIONS, TEXTS, DRAWINGS, PHOTOGRAPHS, FILMS, IMAGES, VIDEOS, DATA, DATABASES, SOFTWARE, NAMES, TRADE NAMES, DOMAIN NAMES, TRADEMARKS, LOGOS, REGISTERED AND UNREGISTERED MODELS AND OTHER FILES FOUND ON THE VAN'N BIKE WEBSITE) IS PROTECTED BY INTELLECTUAL PROPERTY RIGHTS AND BELONGS TO VAN'N BIKE, UNLESS EXPRESSLY PROVIDED OTHERWISE.

  • 3.2. It is prohibited to store (other than necessary to view the Website), reproduce, modify, publish, distribute or send, sell or transfer the content offered on and via this Website, or to grant any rights thereto to third parties, without prior written consent from VAN'N BIKE.
  • 3.3. Placing hyperlinks to the VAN'N BIKE Website is only permitted to the extent that these hyperlinks lead to the homepage of the Website and no semblance of affiliation with VAN'N BIKE is created. Deep-linking is not permitted without the prior written consent of VAN'N BIKE. The use of the Website in websites or elements of websites of third parties (e.g. by in-line linking, framing or in any other way) is also prohibited.
  • 3.4. The USER who, without prior written consent, copies the drawings and models found on the Website, is guilty of the offence of counterfeiting and piracy as defined by the law of 15 May 2007, punishable by a prison sentence of three months to three years and a fine of 100 to 100.000 EUR. VAN'N BIKE will not fail to file a criminal complaint against alleged counterfeiters.
  • 3.5. The USER acknowledges and agrees to pay a fine of EUR 5.000 per infringement of the intellectual property rights of VAN'N BIKE, in particular for copying images found on the Website. This without limiting the possibility of VAN'N BIKE to invoke all legal means, including and not limited to, the infringement action on the merits, the claim for damages and the claim for taking appropriate measures or for adapting the technical provisions.

4. THIRD PARTY CONTENT

  • 4.1. The Website may contain hyperlinks to websites or web pages of third parties and other parties, or refer to them in another way. VAN'N BIKE has no control over the content or other characteristics of those websites or web pages and is in no way liable for their content or characteristics. The placing of links by VAN'N BIKE in no way implies an implicit approval of the content of those websites or web pages.
  • 4.2. Placing a hyperlink to the website or web page of third parties does not under any circumstances imply the existence of any relationship between VAN'N BIKE and this third party.

5. REGISTRATION

  • 5.1. If access to certain content or use of certain services on the Website requires USER registration, the USER must ensure that the username and password are kept confidential.
  • 5.2. The USER is liable for any activity carried out under his username and password.

6. PERSONAL DATA

IF PERSONAL DATA HAS BEEN COLLECTED VIA THE WEBSITE, THE PRIVACY STATEMENT https://www.vannbike.com/privacy-policy/, WHICH FORMS AN INTEGRAL PART OF THESE TERMS OF USE, APPLIES.

7. COOKIES

  • 7.1. The Website uses 'cookies' (a file downloaded to the USER's computer, smartphone or tablet when visiting the Website with the aim of storing and retrieving information while browsing).
  • 7.2. All information about the cookies used can be found in the Privacy Statement https://www.vannbike.com/privacy-policy/.

8. ACCURACY OF INFORMATION AND AVAILABILITY OF PRODUCTS

  • 8.1. The information, products and services offered on or via the Website may contain imperfections of all kinds. VAN'N BIKE does not guarantee the suitability, reliability, timeliness or accuracy of the Information. The Information is provided and displayed without any form of guarantee.
  • 8.2. VAN'N BIKE does not guarantee the availability of the products and services offered on the Website. Each offer must be confirmed in writing by VAN'N BIKE before it is valid. The General Terms and Conditions of Sale https://www.vannbike.com/algemene-voorwaarden/ apply to the sale of products.
  • 8.3. If advice is given directly or indirectly via the Website for taking personal, business and technical decisions, then this advice is given without any form of guarantee and without VAN'N BIKE being held liable for it.

9. INFRINGEMENT

  • 9.1. If the USER violates these Terms, or any other standard or rights of third parties, or if there is a risk of damage to customers or VAN'N BIKE, VAN'N BIKE will take the measures it deems appropriate.
  • 9.2. VAN'N BIKE reserves the right to inform any authority of any activity carried out by a USER on the Website.

10. COMMENTS AND COMMUNICATIONS

  • 10.1. Information that the USER provides to VAN'N BIKE in the context of the use of the Website (by post, e-mail or otherwise) may not be designated as confidential.

  • 10.2. VAN'N BIKE IS NOT OBLIGED TO TREAT THIS INFORMATION AS CONFIDENTIAL, NOR SHALL VAN'N BIKE BE LIABLE FOR ITS USE OR DISCLOSURE.

  • 10.3. To the extent permitted by law, this information is the exclusive property of VAN'N BIKE and may be used without further obligation and free of charge for any purpose, commercial or otherwise.

11. TRANSFER

  • These Terms may be transferred, without prior consent of the USER, to any third party who acquires all or part of the Website or the VAN'N BIKE business.

12. GOVERNING LAW AND JURISDICTION

  • Belgian law applies to the Website and these Terms, with the exception of the Belgian referral rules from Belgian private international law. In case of disputes, only the courts of Antwerp (Belgium) are competent.

 

PRIVACY STATEMENT

In this Privacy Statement we refer to VAN'N BIKE BVBA, with registered office at 2980 Zoersel, Kortestraat 12 and registered under company number 0661.987.683 (hereinafter “VAN'N BIKE”).

The website www.vannbike.com (hereinafter referred to as “Website”) is owned and operated by VAN'N BIKE. VAN'N BIKE attaches great importance to the protection of your privacy and personal data.

PERSONAL DATA

VAN'N BIKE is responsible for the processing of personal data via its Website www.vannbike.com. VAN'N BIKE undertakes to comply with the General Data Protection Regulation (Regulation 2016/679).

1. WHAT DATA IS PROCESSED

VAN'N BIKE may process the following personal data via its Website, including, without limitation, via the contact form, the order form and cookies:

  • Information about your computer or mobile device and your visits to and use of the Website, including your email address, IP address, operating system, browser type, time of day and geographic location;
  • Account information provided to us by the visitor himself: name, address, telephone number, fax number, email address, vehicle type, comments;
  • Data provided when placing orders: name, first name, date of birth or age, address, e-mail, mobile/telephone number, billing or payment details;
  • Any other information that you decide to provide to VAN'N BIKE.

If information is provided by the data subject himself via a form, the fields marked with an (*) are strictly necessary for the purposes for which they are processed. The other fields can be filled in to facilitate the services of VAN'N BIKE, if they are not filled in, this has no effect whatsoever.

2. PURPOSE OF THIS PROCESSING

VAN'N BIKE may use the personal or business data you provide for various purposes.

  • VAN'N BIKE uses your personal data for customer management purposes, for example to answer your questions.
  • VAN'N BIKE uses your personal data to perform and offer the services and products of VAN'N BIKE.
  • Your personal data may also be used for marketing purposes, statistical research and to better tailor our products and services to your needs.
  • If VAN'N BIKE has obtained your consent, your personal data may also be used for direct marketing purposes, for example to inform you about VAN'N BIKE products and campaigns by e-mail, telephone or post.
  • VAN'N BIKE uses your personal data when it is legally obliged to do so.

IF THE PROCESSING IS BASED ON THE USER'S CONSENT, THE USER MAY WITHDRAW IT AT ANY TIME WITHOUT AFFECTING THE LAWFULNESS OF THE PROCESSING BASED ON THE CONSENT BEFORE ITS WITHDRAWAL.

3. TRANSFER OF YOUR PERSONAL DATA

VAN'N BIKE makes your personal data available to its staff on a 'need to know' basis. VAN'N BIKE may use processors to process your personal data. VAN'N BIKE passes on the personal data to the following (categories of) recipients:

  • Processors who provide statistical research and analysis;
  • Processors that provide hosting of this VAN'N BIKE Website and related databases;
  • Processors who provide marketing or are partners of VAN'N BIKE;
  • Organizations that provide payment processing;
  • Organizations that provide for the delivery of orders;
  • Organizations to which VAN'N BIKE has a legal obligation to share personal data.

4. STORAGE OF YOUR PERSONAL DATA

VAN'N BIKE undertakes not to retain your personal data for longer than necessary for the purposes as defined under 2.

5. YOUR RIGHTS

You have the right to request us to inspect and rectify or erase Personal Data or to limit the processing concerning you, as well as the right to object to processing and the right to data portability, by contacting VAN'N BIKE, with registered office at Kortestraat 12, 2980 Zoersel or info@van-n-bike.be with a written request.

VAN'N BIKE will inform you within 1 (one) month of your request of the outcome.

If you have given your consent for a specific processing, you have the right to withdraw it at any time. This withdrawal does not affect the lawfulness of the processing based on your consent before its withdrawal.

Finally, you always have the right to file a complaint with the supervisory authority (Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Belgium or contact(at)apd-gba.be).

6. COOKIES

VAN'N BIKE uses cookies to make your browsing experience on the Website easier and more enjoyable. Cookies also allow us to better tailor the content of our Website to your needs and preferences.
A cookie is a small text file that is placed in the browser directory of your computer or mobile device by a web server during a visit to a Website. The cookie contains a unique code that identifies your browser during a visit to the Website (a so-called 'session cookie') or during subsequent visits to the same Website (a so-called 'permanent cookie').
Cookies can be installed by the server of the Website you are visiting or by partners of that Website. Only the web server that placed the cookie can read the cookie. The web server has no access to other information on your computer or mobile device.
Cookies are stored in the browser folder of your computer or mobile device. The contents of a cookie usually consist of the name of the server that placed the cookie, an expiration date and a unique numeric code.
Cookies generally make the interaction between the visitor and the Website easier and faster and help the visitor to navigate between the different parts of the Website.
Cookies can also be used to make the content or advertising on a Website more relevant to the visitor and to tailor it to his personal tastes and needs.

A. WHICH COOKIES

VAN'N BIKE uses the following types of cookies:

Session cookies: cookies that are deleted when the browser is closed. They are only kept for one session.
Permanent cookies: cookies that are stored on the USER's device for a certain period of time, ranging from one (1) hour to several days/months (online form cookies, authentication cookies, USER security cookies and user interface language preference cookies).
First party cookies: cookies installed by a Website within the VAN'N BIKE domain (cookies for online forms, authentication cookies, cookies for USER security and cookies for the language preference for the user interface).
Cookies from third parties: cookies installed by websites outside the VAN'N BIKE domain that the USER has visited and that are displayed in the browser's address bar ('frequency capping cookies', advertising network cookies, market research and analysis cookies, third-party advertising cookies and Google Analytics cookies).

B. CHANGE OF COOKIES

VAN'N BIKE reserves the right to change this cookie statement at any time.

C. DISABLE COOKIES

YOU CAN REFUSE THE INSTALLATION OF COOKIES VIA YOUR BROWSER SETTINGS. THIS MAY HAVE AN ADVERSE IMPACT ON THE FUNCTIONING OF CERTAIN PARTS OF THE VAN'N BIKE WEBSITE.